Terms of Service

Welcome to AIEduStreamLab. These terms govern your access to and use of our offerings, including AI training courses, digital content, and goods.

1. Acceptance of Terms

By accessing or using any AIEduStreamLab offering, you agree to these terms in full. If you do not agree, do not proceed.

2. Description of Offerings

2.1 Training Courses

Live sessions, workshops, and online modules designed to enhance your AI expertise.

2.2 Information Products

Digital downloads such as e-books, recorded sessions, and supplemental materials.

2.3 Goods

Physical items, including printed guides and branded merchandise.

3. Refund Policy

Our policy varies based on the type of offering. Please read carefully:

3.1 Training Courses

Requests for reimbursement must be submitted in writing at least 7 days before the scheduled start date. Once a session begins, no reimbursement is available; however, you may transfer enrollment to another session one time, subject to availability, if we receive notice at least 7 days before the original date. Approved reimbursement will be processed to your original payment method.

3.2 Information Products

Digital content is delivered immediately upon purchase. No reimbursement is available once access is granted. If content is defective, we will provide a corrected version at no extra charge. To request a correction, contact us within 14 days of purchase.

3.3 Goods

Physical items may be exchanged within 30 days if they remain in original condition. For defective items, we will offer a replacement or a refund to your payment source. Please include photo evidence. You are responsible for shipping back the item unless it is defective.

4. Transfers and Rescheduling

Course enrollment may be rescheduled once at no extra charge if you provide notice at least 7 days in advance. Additional changes may incur a fee as disclosed at the time of request.

5. Nonrefundable Offerings

Some offerings, clearly labeled as final sale (including custom coaching sessions), are not eligible for reimbursement or transfer. These terms will be stated prior to purchase.

6. Intellectual Property

All content, materials, and designs are property of AIEduStreamLab. Personal use only. Unauthorized sharing or distribution is prohibited.

7. Contact Information

Swiss National Museum
Museumstrasse 2
8001 Zurich
Switzerland
Phone: +41761707330
Business ID: CHE-882.215.594

For inquiries or support, please contact our support team.

8. Changes to Terms

We may update these terms at any time without prior notice. Updated terms will be posted on our website.

9. Effective Date

These terms are effective as of 2025.